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Primary Care Physicians of Texas

2.3/4 4 4

Recent Reviews

Bret H | 2018-08-29 02:39:07

I never write reviews for anything, let alone a for services on a doctor. However, the...

Van L. | 2017-11-01 18:19:41

It is a sin to place incompetent people in charge of patient records and important...

2.3 out of 4 stars

4 star:
(1)
3 star:
(0)
2 star:
(3)
1 star:
(0)
( 4 )

(972) 463-2001
6900 Scenic Dr Ste 102, Rowlett, Texas, 75088, USA

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Overall Rating

2.3
4 star:
(1)
3 star:
(0)
2 star:
(3)
1 star:
(0)

Total Rating 4


Nursing Communication
 (3)
Doctor Communication
 (2.5)
Pain Management
 (2)

Total Reviews 4


Communication Of Medications
 (2.5)
Cleanliness and Quietness
 (2.3)
Overall Rating
 (1.8)

| Dr. Curanovic's Office |  
Show details   | Insurance : United Health Group

Rating Details

Nursing Communication
Doctor Communication
Pain Management
Communication Of Medications
Cleanliness and Quietness
Overall Rating

By Bret H
on Aug 29 2018 02:08 am

I never write reviews for anything, let alone a for services on a doctor. However, the experience that I had today compels me to write one for the first time. Today was THE single most frustrating doctor appointment I’ve ever had and the worst display of customer/patient service I’ve ever encountered. I was told today that Dr. Curanovic would not see me as I was past the 15 minute grace period for check in. Please note that was actually only 12 minutes late when I walked in the door and had to wait several minutes behind an elderly couple to complete their checkout process (which took a while… they had lots of questions). However, the office staff then preceded to debate me on my arrival time as to whether I was actually a minute or two under or over the 15 minute line… hmmm, ok, really? I explained to them that I am out of town frequently for my consulting work so I have to well plan for appointments and I that I had rearranged several client meetings today and passed on an out-of-town request to make this appointment today. Keep in mind, this was the first time that I was actually late for an appointment at this office… and have many time waited 45 minutes or longer before they called me back (I guess their time is much more important than the patient’s). Regardless, the staff acted as if they could care less but rather wanted to debate me… all the while acting in an unprofessional manner, smiling to each other and one assistant actually rolling her eyes at me. After I asked to speak with the Dr., I was told that they checked with him and he confirmed that I would not be seen due to policy and that I could not speak to him as he was “in a meeting”. I truly cannot believe that any physician would treat a long-time patient who was a referral from a good friend of his and who refers others to him in such an unprofessional manner. It was truly a disappointing, frustrating experience… prior to this, I actually thought Dr. Curanovic was very pleasant before this experience. So now I’ll be switching to a new doctor… one which I’m sure will have a much cleaner office and a more professional staff. For Dr. Curanovic’s patients, I would encourage you to take the 15 min cutoff very, very seriously and possibly even allow an extra time just in case there is an elderly couple in front of you that you don’t want to knock over to get your check in under their apparent very hard line policy.

 
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| Regret this doctor |  
Show details   | Insurance : Medicare

Rating Details

Nursing Communication
Doctor Communication
Pain Management
Communication Of Medications
Cleanliness and Quietness
Overall Rating

By Van L.
on Nov 01 2017 06:11 pm

It is a sin to place incompetent people in charge of patient records and important correspondence. It is simply not acceptable yet seems to be a trend with this office. I felt the doctor was at fault for delegating important duties to an office staff that is neither receptive nor compassionate to the patient. I regret the time invested with this doctor.

 
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| Regret this doctor |  
Show details   | Insurance : Medicare

Rating Details

Nursing Communication
Doctor Communication
Pain Management
Communication Of Medications
Cleanliness and Quietness
Overall Rating

By Van L.
on Nov 01 2017 06:11 pm

It is a sin to place incompetent people in charge of patient records and important correspondence. It is simply not acceptable yet seems to be a trend with this office. I felt the doctor was at fault for delegating important duties to an office staff that is neither receptive nor compassionate to the patient. I regret the time invested with this doctor.

 
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| The Happiest Patient Ever! =) |  
Show details   | Insurance : Medicare

Rating Details

Nursing Communication
Doctor Communication
Pain Management
Communication Of Medications
Cleanliness and Quietness
Overall Rating

By Shelby Lynne Erickson
on Aug 29 2016 12:08 pm

If I could give Dr. C. 10 stars then I would. He's an amazing doctor and the most caring doctor I have ever known. I'm beyond shocked that ANYONE would have a single bad thing to say about him, but as we all know people LOVE LOVE LOVE to talk smack so I suppose I shouldn't be shocked, but don't believe a word of it! Another beautiful thing is that he takes Medicare because he loves people and believes all deserve the same level of medical care. Now THAT is just one example of how great he is. I love him so much that my entire family have become patients as well. Please give him a try ... not only is his bedside manner beyond wonderful, he is brilliant, kind and has zero ego!!! I couldn't ask for a better Primary - PERIOD!!

 
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