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RML Specialty Hospital

1.8/4 3 3

Recent Reviews

Robert Lewis | 2018-06-08 15:58:28

I'm giving them one star because well, zero wasn't an option have been and still am a patient...

Justine H. | 2016-12-15 18:45:49

First of all, more people who have had a good experience at RML should write reviews. Before my...

1.8 out of 4 stars

4 star:
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3 star:
(1)
2 star:
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1 star:
(2)
( 3 )

630-286-4000
5601 South County Line Road, Hinsdale, Illinois, 60521, USA

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Overall Rating

1.8
4 star:
(0)
3 star:
(1)
2 star:
(0)
1 star:
(2)

Total Rating 3


Nursing Communication
 (1.7)
Doctor Communication
 (1.7)
Pain Management
 (1.7)

Total Reviews 3


Communication Of Medications
 (1.7)
Cleanliness and Quietness
 (2.3)
Overall Rating
 (1.7)

| Second worst vent facility in the state been in th |  
Show details   | Insurance : Medicaid

Rating Details

Nursing Communication
Doctor Communication
Pain Management
Communication Of Medications
Cleanliness and Quietness
Overall Rating

By Robert Lewis
on Jun 08 2018 03:06 pm

I'm giving them one star because well, zero wasn't an option have been and still am a patient here since November 2017. I am morbidly obese, have a trach, and ventilator dependent. I was sent here to continue my weight loss, receive physical therapy, and wean off the ventilator. I can't get physical therapy to work with me, we have complained and by we I mean myself and my mom who handles most of my important things while I can't. They will come one time to shut us up, and promise to come on a regular basis. It may be days weeks or months before you see them again for their one day only appearance. I do what i can on my own with weights and therapy bands. As far as my diet I set my own diet, it had proven to be successful for me and I wanted to stick to it. very simple no more than 2600 calories a day, that's it. They couldn't even get that right, they would give me too much or not enough, from one extreme to the other and then wouldn't fix it due to the doctor restrictions. Finally I got fed up and made them remove all restrictions and I count my own calories. I have lost 346 lbs. since I have been here all on my own they get zero credit. As far as the weaning goes they have tried I will give them that much but my breathing was so bad I could only tolerate weaning for a few minutes at a time. it's getting better now. Call lights, now this is a joke. They take on average 40 minutes to answer, I have waited as long as an hour and a half. I have videos and pictures to prove all of this too and i post it on my facebook account. I have been asked to remove some of my posts to which I refuse. I have been left laying in feces and urine for 6 hours on a couple different occasions all of which has been reported to administration. they say oh im sorry we will take care of that. and its forgotten before they get out the door. Nothing is ever done and nothing is ever going to change unless someone goes so far as to humiliate them publicly or sue them, and i just may be the one for the job. I have had two staff members try to get physical with me one was an RT he grabbed my wrist i grabbed the collar of his shirt, he decided to let go. the other tried to jerk the control for the lift out of my hand and i jerked it right back. They try to intimidate and overpower you like you are helpless and some may be, Im not that guy. They also take advantage of the fact I can't talk while on the vent because my cuff on my trach has to be inflated. they refuse to take the time to read what i have to say so if they can't read my lips or figure it out through gestures and pointing im just out of luck.I have been in almost every facility in the state of Illinois that accepts vents and I was in one nursing home that was worse than here, that's a long story, but this place steals second place for the worst vent facility in the state, Im thinking about getting them a trophy made. No way in this world would I ever come here again, not even for a band aid.

 
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By Tricia Vaisvila
on Jun 08 2018 03:06 pm

I vehemently disagree with the above comments. RML is providing all the care the patient is willing to accept. Tricia Vaisvila, RML Specialty Hospital Vice President Business Development 630.286.4125

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| Very Good LTACH facility |  
Show details   | Insurance : United Health Group

Rating Details

Nursing Communication
Doctor Communication
Pain Management
Communication Of Medications
Cleanliness and Quietness
Overall Rating

By Justine H.
on Dec 15 2016 06:12 pm

First of all, more people who have had a good experience at RML should write reviews. Before my husband was admitted I visited the facility but found very few reviews on line... That worried me. Typically, people only spend time on a review if they have something negative to say. My husband had many complications after a double lung transplant. He was sent to RML. Since he has been here he has improved tremendously. He has had very good care. For the most part, everyone who has cared for him has done a wonderful job. There are always a few people that don't meet my expectations, but that's true of any hospital. I would not hesitate to send my loved one or myself to RML if needed.

 
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| rml hospital of horror |  
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Rating Details

Nursing Communication
Doctor Communication
Pain Management
Communication Of Medications
Cleanliness and Quietness
Overall Rating

By nancy carson
on Aug 23 2014 10:08 am

My sister has been a patient at this hospital of horror for the past 8 months. Due to a accident june 2013 which left her paralysed at the age of 56, this hospital staff is absolutely a nightmare for patients and their families. I visits my sister daily. And is her legal health care power of attorney. Which i'm her voice when her needs isn't met I will speak on her behalf. And I must say speaking on my sister's lack of care while she's been a patient at rml has become a daily routine. My sister isn't able to use her hands so eating and personal hygiene care is at the mercy of the staff, whenever she wanted to eat when I wasn't there, staff will always say to her they didn't have the time. Which is appalling and ridiculous !!! She wasn't turned every two hours as she should be. Nor cleaned when she would need to be. If I will occasionally visited her late evening after 5pm she still hasn't had her bath that day, not even her face washed. I have continued to Complained to the nursing manager "john" and hospital administrator "lou" but still no help.the bottom line the staff treat the patients and their families like CRAP! No compassion a bunch of heartless employees just their for a paycheck, when my sister defecate on herself she lays in it for hours and than taunted by nursing staff ! Often when I arrived my sister is crying because of the lack of care and mistreatment. It breaks my heart. But I know there's Bad long term care facilities everywhere ! My sister has been at a few other facilities before coming to rml , her physician recommendation. But this place has been absolutely the worse.staff will enter patients room do whatever to the patient and never speak to the visitors , completely ignore them. Which is unprofessional. On july 24th I received a call from my sister's care coordinator "Jennifer werner" to inform me that they decided to move my sister to another facility that same day .when my sister's blood pressure has been extremely low for the past several months. 56/40 to be exact. And I didn't agree. So ms.werner ou of retaliation she contacted the state guardian and lied and stated that my sister had no family and should be declared a ward of the state. Ms werner went to court without notifying myself or my other sister which is also a legal guardian for my disabled sister. Had notice of court hearing delived to my other sister's door at midnight afrer the hearing. I called ms.Werner and her supervisor "sue" to question their reasons for doing such a malicious act, a month later neither has bothered To return my phone calls. I called hospital administrator "lou" She said there's nothing she could do about it. WOW UNBELIEVABLE !!! this has been a nightmare ! This malicious Game has caused great stress on my disabled sister also because she no longer has a say over her care nor her choice on who choose To look out for her best interest. I wouldn't recommend this dump to my worse enemy !!!!

 
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