Rate Hospitals
Search Hospital by:
--Select-- Name City State

Kindred Hospital Northwest Indiana

2.2/4 3 3

Recent Reviews

NGW | 2018-06-18 01:07:31

Stay away! The nursing staff care, but the Administration of this place is severely lacking....

L. Decster | 2016-10-09 08:31:16

My mom was recently a patient here on the 5th floor and was attended to by too many RN nurses...

2.2 out of 4 stars

4 star:
(0)
3 star:
(2)
2 star:
(1)
1 star:
(0)
( 3 )

219-937-9900
5454 Hohman Avenue, Hammond, Indiana, 46320, USA

Write a Review

Overall Rating

2.2
4 star:
(0)
3 star:
(2)
2 star:
(1)
1 star:
(0)

Total Rating 3


Nursing Communication
 (2.3)
Doctor Communication
 (2.3)
Pain Management
 (2.3)

Total Reviews 3


Communication Of Medications
 (1.7)
Cleanliness and Quietness
 (2.7)
Overall Rating
 (1.7)

| Stay AWAY! |  
Show details   | Insurance : Blue Cross Blue Shield

Rating Details

Nursing Communication
Doctor Communication
Pain Management
Communication Of Medications
Cleanliness and Quietness
Overall Rating

By NGW
on Jun 18 2018 01:06 am

Stay away! The nursing staff care, but the Administration of this place is severely lacking. The "CEO" Frank is basically a used car salesman, full of promises, but unable to deliver even basic care and expertise to patients. He'll use carefully chosen words to mislead you! My mother was there to recover from a very serious brain injury and the Neurologist quit the first week. They did not have a backup and they couldn't find another to consult. Despite this they continued care claiming everything was fine. The CEO claimed he had A Neurologist assess my mother, but when I contacted their office they stated the Dr. had never seen my mother! After a few weeks of neglected care the staff (nurses, drs, therapist) all told us to GET OUR MOTHER OUT OF THERE. When the hospital staff are telling you to go, you know there are issues with this place. My mother needed braces to help with spasticity and after waiting 11 days the braces never arrived. We finally got my mother transferred and the new hospital was shocked at her state and the lack of care/attention in several areas. The new hospital was able to address issues she was having quickly and with ease. I could go on, but I think you get the point. DO NOT, send your loved ones here. If you have questions I offer up my phone number (630-674-5606). Text me and I'll be happy to answer your questions.

 
Was this review helpful to you? Yes No Reply
Share this on:
| Patients are paying customers |  
Show details

Rating Details

Nursing Communication
Doctor Communication
Pain Management
Communication Of Medications
Cleanliness and Quietness
Overall Rating

By L. Decster
on Oct 09 2016 08:10 am

My mom was recently a patient here on the 5th floor and was attended to by too many RN nurses that changed each day. The nurses do not exchange good nurse notes about the patient with the relief nurse and don't make rounds as they should at the start of their shift. They have very little hands on care with their patient, and think they are to only pass medicines. The staff is terribly slow when it comes to answering call lights for help and in pt. rights violation. Most RN on the 5th fl do not know how to properly apply wound bandages and do not help their pt. care assistants with turning patients. The staff do not address the pt. by their name, instead call them honey, sugar, moma. Some RN here need to learn to follow doctor orders for discontinuing drugs. Their RN need to read notes posted above pt. bed by Speech therapist regarding safe swallow precautions and not give some pt. whole pills to swallow that should be crushed so to avoid choking, aspiration into the lungs. As for Respiratory staff, they were the best I have met. They answered call lights even when I expected the nurse. Their dietary staff prepared well balanced meals and well presented on the tray. The CEO, Frank is friendly, but care more about profits than providing adequate pt. care staff. There were some days that there were none on duty at all, just the RN. Patient care gets neglected sometimes. The facility was clean and fresh daily, thanks to their good housekeeping staff. The nursing staff was friendly, and communicated well with our family. The nurse supervisors needed supervision, they were not good at resolving issues, however, they would listen to you. The staff are quick to remove the pts. food tray before they can finish eating their food, however, they are very slow to remove a finished food tray from the room. Patients who can not speak for themselves or are in trouble here. They do not turn their patients confined to bed every 2 hours as required, giving room for horrible bed sores to form on their body. One RN was in her late stage of pregnancy and was not able to keep up with patient care, she would leave the pt. to go get urgent wound materials and would return 20 minutes later. She did not give any hands on care to my mom that day, but she punched the clock and got paid for reporting to duty. I think nurses should get paid a commission, based on how much hands on patient care they render, and not hourly, salary wages. A well fed nurse makes a lazy nurse who just show up for duty, but render very little nursing services to a paying customer, i.e., the patient. During my visits I heard emergency codes called out on the speaker too often, which was scary. This let me know that RN nurses were not paying close attention to high risk care patients. As I said, they do not come into patients rooms to often to check their patients. Last, my mom suffered 2nd degree burns on her forehead from an oxygen head band monitor they uses.

 
Was this review helpful to you? Yes No Reply
Share this on:
| Patients are paying customers |  
Show details

Rating Details

Nursing Communication
Doctor Communication
Pain Management
Communication Of Medications
Cleanliness and Quietness
Overall Rating

By L. Decster
on Oct 09 2016 08:10 am

My mom was recently a patient here on the 5th floor and was attended to by too many RN nurses that changed each day. The nurses do not exchange good nurse notes about the patient with the relief nurse and don't make rounds as they should at the start of their shift. They have very little hands on care with their patient, and think they are to only pass medicines. The staff is terribly slow when it comes to answering call lights for help and in pt. rights violation. Most RN on the 5th fl do not know how to properly apply wound bandages and do not help their pt. care assistants with turning patients. The staff do not address the pt. by their name, instead call them honey, sugar, moma. Some RN here need to learn to follow doctor orders for discontinuing drugs. Their RN need to read notes posted above pt. bed by Speech therapist regarding safe swallow precautions and not give some pt. whole pills to swallow that should be crushed so to avoid choking, aspiration into the lungs. As for Respiratory staff, they were the best I have met. They answered call lights even when I expected the nurse. Their dietary staff prepared well balanced meals and well presented on the tray. The CEO, Frank is friendly, but care more about profits than providing adequate pt. care staff. There were some days that there were none on duty at all, just the RN. Patient care gets neglected sometimes. The facility was clean and fresh daily, thanks to their good housekeeping staff. The nursing staff was friendly, and communicated well with our family. The nurse supervisors needed supervision, they were not good at resolving issues, however, they would listen to you. The staff are quick to remove the pts. food tray before they can finish eating their food, however, they are very slow to remove a finished food tray from the room. Patients who can not speak for themselves or are in trouble here. They do not turn their patients confined to bed every 2 hours as required, giving room for horrible bed sores to form on their body. One RN was in her late stage of pregnancy and was not able to keep up with patient care, she would leave the pt. to go get urgent wound materials and would return 20 minutes later. She did not give any hands on care to my mom that day, but she punched the clock and got paid for reporting to duty. I think nurses should get paid a commission, based on how much hands on patient care they render, and not hourly, salary wages. A well fed nurse makes a lazy nurse who just show up for duty, but render very little nursing services to a paying customer, i.e., the patient. During my visits I heard emergency codes called out on the speaker too often, which was scary. This let me know that RN nurses were not paying close attention to high risk care patients. As I said, they do not come into patients rooms to often to check their patients. Last, my mom suffered 2nd degree burns on her forehead from an oxygen head band monitor they uses.

 
Was this review helpful to you? Yes No Reply
Share this on:
 
Write a Review