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Ballard Rehabilitation Hospital

2.1/4 3 3

Recent Reviews

Anila | 2017-11-27 05:06:02

Eric, the head of therapies is a serious problem and brings down the entire institution. I'm...

Anila | 2017-11-27 05:05:21

Eric, the head of therapies is a serious problem and brings down the entire institution. I'm...

2.1 out of 4 stars

4 star:
(0)
3 star:
(1)
2 star:
(2)
1 star:
(0)
( 3 )

909-473-1200
1760 West 16th Street, San Bernardino, California, 92411, USA

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Overall Rating

2.1
4 star:
(0)
3 star:
(1)
2 star:
(2)
1 star:
(0)

Total Rating 3


Nursing Communication
 (4)
Doctor Communication
 (2)
Pain Management
 (1)

Total Reviews 3


Communication Of Medications
 (1.7)
Cleanliness and Quietness
 (2.7)
Overall Rating
 (1)

| stay away from ballard |  
Show details   | Insurance : Kaiser Permanente

Rating Details

Nursing Communication
Doctor Communication
Pain Management
Communication Of Medications
Cleanliness and Quietness
Overall Rating

By Anila
on Nov 27 2017 05:11 am

Eric, the head of therapies is a serious problem and brings down the entire institution. I'm unsure why people with such a disposition go into jobs that should involve care for another. He had little to no respect for our family member and showed no interest in figuring out how to help those with more challenging rehab needs. He is unwilling to even read on a patient's condition to educate himself and better serve the patient. Lazy, one solution fits all, narrow minded approach to the dynamic field of therapy. He runs a sloppy ship of therapists who cancel appointments repeatedly and then blame a patient for not cooperating, not even bothering to realize that changing times constantly could actually have a negative impact on the patient. A therapist violently threw my helpless family member down on the bed after it was a struggle to get him up because he did not appreciate his military rough tough approach to rehab. I walked in on him screaming like a maniac at my family member and then when I asked him what is the reason for screaming he said I need to scream to get cooperation. I said 'the patient looks scared and upset, perhaps we can drop the boot camp yelling'. My family member had a horrified look and was just disgusted at this therapist. The patient said 'I don't like you, you are violent'. He took the patient who was sitting up and violently(!!!) pushed him down and then pinned his shoulders down like in WWF wrestling and left the room. Who does that? Why was he not fired? A class A bully fronting as a therapist. The nurses at Ballard are super but you go to Ballard for rehab and well, let's just say they sold us a nice package, got the money and then did little for my family member but cause disappointment. A real shame. Go elsewhere as Ballard is not a place to be treated as a human. in addition, administration, every single one, are dishonest people trying to buy their next tacky tacky suv or mercedes. They lie outright, and are big fans of patient dumping - meaning, not do the work themselves, blame the patient and their condition AND then try to load the patient off to another facility. My family member actually left Ballard worse off, could move less than when he arrived and speech was far worse after time at Ballard. They should be ashamed, but they were not, still arrogant and proud as ever, because they got the money. Stay away from Ballard. They simply DO NOT CARE.

 
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| stay away from ballard |  
Show details   | Insurance : Kaiser Permanente

Rating Details

Nursing Communication
Doctor Communication
Pain Management
Communication Of Medications
Cleanliness and Quietness
Overall Rating

By Anila
on Nov 27 2017 05:11 am

Eric, the head of therapies is a serious problem and brings down the entire institution. I'm unsure why people with such a disposition go into jobs that should involve care for another. He had little to no respect for our family member and showed no interest in figuring out how to help those with more challenging rehab needs. He is unwilling to even read on a patient's condition to educate himself and better serve the patient. Lazy, one solution fits all, narrow minded approach to the dynamic field of therapy. He runs a sloppy ship of therapists who cancel appointments repeatedly and then blame a patient for not cooperating, not even bothering to realize that changing times constantly could actually have a negative impact on the patient. A therapist violently threw my helpless family member down on the bed after it was a struggle to get him up because he did not appreciate his military rough tough approach to rehab. I walked in on him screaming like a maniac at my family member and then when I asked him what is the reason for screaming he said I need to scream to get cooperation. I said 'the patient looks scared and upset, perhaps we can drop the boot camp yelling'. My family member had a horrified look and was just disgusted at this therapist. The patient said 'I don't like you, you are violent'. He took the patient who was sitting up and violently(!!!) pushed him down and then pinned his shoulders down like in WWF wrestling and left the room. Who does that? Why was he not fired? A class A bully fronting as a therapist. The nurses at Ballard are super but you go to Ballard for rehab and well, let's just say they sold us a nice package, got the money and then did little for my family member but cause disappointment. A real shame. Go elsewhere as Ballard is not a place to be treated as a human. in addition, administration, every single one, are dishonest people trying to buy their next tacky tacky suv or mercedes. They lie outright, and are big fans of patient dumping - meaning, not do the work themselves, blame the patient and their condition AND then try to load the patient off to another facility. My family member actually left Ballard worse off, could move less than when he arrived and speech was far worse after time at Ballard. They should be ashamed, but they were not, still arrogant and proud as ever, because they got the money. Stay away from Ballard. They simply DO NOT CARE.

 
Was this review helpful to you? Yes No Reply
Share this on:
| stay away from ballard |  
Show details   | Insurance : Kaiser Permanente

Rating Details

Nursing Communication
Doctor Communication
Pain Management
Communication Of Medications
Cleanliness and Quietness
Overall Rating

By Anila
on Nov 27 2017 05:11 am

Eric, the head of therapies is a serious problem and brings down the entire institution. I'm unsure why people with such a disposition go into jobs that should involve care for another. He had little to no respect for our family member and showed no interest in figuring out how to help those with more challenging rehab needs. He is unwilling to even read on a patient's condition to educate himself and better serve the patient. Lazy, one solution fits all, narrow minded approach to the dynamic field of therapy. He runs a sloppy ship of therapists who cancel appointments repeatedly and then blame a patient for not cooperating, not even bothering to realize that changing times constantly could actually have a negative impact on the patient. A therapist violently threw my helpless family member down on the bed after it was a struggle to get him up because he did not appreciate his military rough tough approach to rehab. I walked in on him screaming like a maniac at my family member and then when I asked him what is the reason for screaming he said I need to scream to get cooperation. I said 'the patient looks scared and upset, perhaps we can drop the boot camp yelling'. My family member had a horrified look and was just disgusted at this therapist. The patient said 'I don't like you, you are violent'. He took the patient who was sitting up and violently(!!!) pushed him down and then pinned his shoulders down like in WWF wrestling and left the room. Who does that? Why was he not fired? A class A bully fronting as a therapist. The nurses at Ballard are super but you go to Ballard for rehab and well, let's just say they sold us a nice package, got the money and then did little for my family member but cause disappointment. A real shame. Go elsewhere as Ballard is not a place to be treated as a human. in addition, administration, every single one, are dishonest people trying to buy their next tacky tacky suv or mercedes. They lie outright, and are big fans of patient dumping - meaning, not do the work themselves, blame the patient and their condition AND then try to load the patient off to another facility. My family member actually left Ballard worse off, could move less than when he arrived and speech was far worse after time at Ballard. They should be ashamed, but they were not, still arrogant and proud as ever, because they got the money. Stay away from Ballard. They simply DO NOT CARE.

 
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