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Yavapai Regional Medical Center - West

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Brian White | 2018-06-07 20:09:37

I will not set foot in this facility again. I took my wife for a endoscopy, and made it clear I...

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928-445-2700
1003 Willow Creek Road, Prescott, Arizona, 86301, USA

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Nursing Communication
Doctor Communication
Pain Management
Communication Of Medications
Cleanliness and Quietness
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By Brian White
on Jun 07 2018 08:06 pm

I will not set foot in this facility again. I took my wife for a endoscopy, and made it clear I wanted to be with her has much as possible, for diagnosis, consultation, etc.. However, the medical "professionals" chose to discuss the outcome of her procedure with her ALONE while she was still coming out of anesthesia. Now, she can't remember the discussion and is distraught over spending the money with no recollection of what they told her at the end of the procedure. I was not informed that the procedure was complete until I was told to "bring the car around". YRMC is not interested in INFORMING people ... they just want you to pay for the procedures which keep the Mercedes in the parking lot. Massive $$$ from patient to hospital, ZERO information from hospital to patient or family. Save yourself from frustration, drive to the valley for a decent health care experience.

 
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