All the staff at this facility is amazing. You have a nurse specifically for you throughout the day, also at night. Yes, you lose all privacy and cannot use your own personal phone. But they do have a television in the room and also a phone you're allowed to use inside. I was forced to stay for a 72 hour hold. I was here for a total of 6 days. The nurses treated me so amazing, I really did feel better. Over all this is an amazing place to go, and I guarantee you're gonna love it. If you need some type of help, this is your go to place. believe me, you'll love it!