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St Joseph Regional Medical Center

2.8/4 2 2

Recent Reviews

Lana | 2016-09-27 22:46:27

The mission of this nonprofit hospital is service to the patient, and this is an attitude that...

S. L. | 2013-09-30 12:45:04

To begin with, the nurse was rude and unprofessional and did absolutely nothing to help with pain...

2.8 out of 4 stars

4 star:
(1)
3 star:
(0)
2 star:
(1)
1 star:
(0)
( 2 )

208-743-2511
415 Sixth Street, Lewiston, Idaho, 83501, USA

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Overall Rating

2.8
4 star:
(1)
3 star:
(0)
2 star:
(1)
1 star:
(0)

Total Rating 2


Nursing Communication
 (2.5)
Doctor Communication
 (2.5)
Pain Management
 (2.5)

Total Reviews 2


Communication Of Medications
 (3)
Cleanliness and Quietness
 (3.5)
Overall Rating
 (2.5)

| Caring and professional staff |  
Show details   | Insurance : Medicare

Rating Details

Nursing Communication
Doctor Communication
Pain Management
Communication Of Medications
Cleanliness and Quietness
Overall Rating

By Lana
on Sep 27 2016 10:09 pm

The mission of this nonprofit hospital is service to the patient, and this is an attitude that pervades all the staff, from surgeons to housekeepers. You are a real person who is important, not just another number or bundle of problems. It made what could have been a bad time more pleasant, and I'm grateful for them for the many times they went out of their way for me. No complaints about this hospital at all.

 
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| Unprofessional, Unorganized, & Incredibly unsatisf |  
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Rating Details

Nursing Communication
Doctor Communication
Pain Management
Communication Of Medications
Cleanliness and Quietness
Overall Rating

By S. L.
on Sep 30 2013 12:09 pm

To begin with, the nurse was rude and unprofessional and did absolutely nothing to help with pain nor care of my broken foot. They told me at 9pm on a friday night there was nothing they could do for me and I needed to go see a foot doctor. When I finally got an appointment with a foot doctor he was shocked and appalled they did not even tape my toes (my toes are now forever crooked). I received a bill for well over $300. I complained my treatment was unprofessional and thought it was outrageous for them to charge me for such an unsatisfactory visit where NO services were provided, with the exception of x-rays. The lady I spoke with took two weeks to get back to me and only took $100 off the bill. She said she would submit to me an updated bill. I never received another correspondence with the hospital until a letter came to me from a debt collections company. Yes, they turned me in, after never sending me a bill, and after I called to check and CONFIRM they had the correct address. This pattern of unprofessionalism and incompetence is STILL an ongoing battle. I am still trying to get this sorted out. I have paid for the x-rays in full; but they still are pending records and won't resolve the issue one way or the other. This incident happened in October. It is now September of the following year. I have to call EVERY MONTH because when I don't, they send me to collections. Every month I have to call and remind them the bill is still pending on THEIR end. This is ridiculous. I will NEVER recommend going to this hospital; in fact I make a point to share my experiences with anyone I can. Drive the extra few miles to Tri-State in Clarkston. Saint Joe's is absolutely not worth your time.

 
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