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RML Specialty Hospital

2.1/4 2 2

Recent Reviews

Justine H. | 2016-12-15 18:45:49

First of all, more people who have had a good experience at RML should write reviews. Before my...

nancy carson | 2014-08-23 10:15:28

My sister has been a patient at this hospital of horror for the past 8 months. Due to a accident...

2.1 out of 4 stars

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630-286-4000
5601 South County Line Road, Hinsdale, Illinois, 60521, USA

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2.1
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Total Rating 2


Nursing Communication
 (2)
Doctor Communication
 (2)
Pain Management
 (2)

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Communication Of Medications
 (2)
Cleanliness and Quietness
 (2.5)
Overall Rating
 (2)

| Very Good LTACH facility |  
Show details   | Insurance : United Health Group

Rating Details

Nursing Communication
Doctor Communication
Pain Management
Communication Of Medications
Cleanliness and Quietness
Overall Rating

By Justine H.
on Dec 15 2016 06:12 pm

First of all, more people who have had a good experience at RML should write reviews. Before my husband was admitted I visited the facility but found very few reviews on line... That worried me. Typically, people only spend time on a review if they have something negative to say. My husband had many complications after a double lung transplant. He was sent to RML. Since he has been here he has improved tremendously. He has had very good care. For the most part, everyone who has cared for him has done a wonderful job. There are always a few people that don't meet my expectations, but that's true of any hospital. I would not hesitate to send my loved one or myself to RML if needed.

 
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| rml hospital of horror |  
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Rating Details

Nursing Communication
Doctor Communication
Pain Management
Communication Of Medications
Cleanliness and Quietness
Overall Rating

By nancy carson
on Aug 23 2014 10:08 am

My sister has been a patient at this hospital of horror for the past 8 months. Due to a accident june 2013 which left her paralysed at the age of 56, this hospital staff is absolutely a nightmare for patients and their families. I visits my sister daily. And is her legal health care power of attorney. Which i'm her voice when her needs isn't met I will speak on her behalf. And I must say speaking on my sister's lack of care while she's been a patient at rml has become a daily routine. My sister isn't able to use her hands so eating and personal hygiene care is at the mercy of the staff, whenever she wanted to eat when I wasn't there, staff will always say to her they didn't have the time. Which is appalling and ridiculous !!! She wasn't turned every two hours as she should be. Nor cleaned when she would need to be. If I will occasionally visited her late evening after 5pm she still hasn't had her bath that day, not even her face washed. I have continued to Complained to the nursing manager "john" and hospital administrator "lou" but still no help.the bottom line the staff treat the patients and their families like CRAP! No compassion a bunch of heartless employees just their for a paycheck, when my sister defecate on herself she lays in it for hours and than taunted by nursing staff ! Often when I arrived my sister is crying because of the lack of care and mistreatment. It breaks my heart. But I know there's Bad long term care facilities everywhere ! My sister has been at a few other facilities before coming to rml , her physician recommendation. But this place has been absolutely the worse.staff will enter patients room do whatever to the patient and never speak to the visitors , completely ignore them. Which is unprofessional. On july 24th I received a call from my sister's care coordinator "Jennifer werner" to inform me that they decided to move my sister to another facility that same day .when my sister's blood pressure has been extremely low for the past several months. 56/40 to be exact. And I didn't agree. So ms.werner ou of retaliation she contacted the state guardian and lied and stated that my sister had no family and should be declared a ward of the state. Ms werner went to court without notifying myself or my other sister which is also a legal guardian for my disabled sister. Had notice of court hearing delived to my other sister's door at midnight afrer the hearing. I called ms.Werner and her supervisor "sue" to question their reasons for doing such a malicious act, a month later neither has bothered To return my phone calls. I called hospital administrator "lou" She said there's nothing she could do about it. WOW UNBELIEVABLE !!! this has been a nightmare ! This malicious Game has caused great stress on my disabled sister also because she no longer has a say over her care nor her choice on who choose To look out for her best interest. I wouldn't recommend this dump to my worse enemy !!!!

 
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