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Palomar Medical Center

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mike | 2017-08-17 23:22:23

at approx 11123am I went into the er at Palomar Hospital with a bee sting. The fourth one in a...

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442-281-5000
2185 Citracado Parkway, Escondido, California, 92029, USA

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| full blown negligence then cover their butts |  
Show details   | Insurance : Medicare

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Nursing Communication
Doctor Communication
Pain Management
Communication Of Medications
Cleanliness and Quietness
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By mike
on Aug 17 2017 11:08 pm

at approx 11123am I went into the er at Palomar Hospital with a bee sting. The fourth one in a month, and I am allergic. An RN greeted me, I told him the situation, he passed me to the receptionist an d told me to have a seat. I have lamost died from these before, and after 25 minutes, or a half hour after being stung, I approached him again, he told me I was not anaphylactic because my chest was not tight and I was breathing OK, he did check my lungs, the only vitals he took. I told him I needed a Benadryl which I usually immediately take, check my records, I was in the same er by ambulance on 7-26- 2017. He went and talked to a triage nurse, who after another 5 minutes took me in, my hands were starting to tingle and itch. I was stung on the back of my neck, he only took a cursory glance at it, didn't check for stinger, and triage nurse called me. after taking my bp, 133/87, high for me I have a plastic aorta, I told him because the meds I was on I needed to eat as I fade, and could hejsut get me a Beneadryl, on my last visit I was immediately treatred with an IV of Benadryl after taking 25mg at home, here it was now 45 minutes after being stung, and no treatment even offered. He asked about my meds, like I was a junkie, I'm not, and then left to try to find me a Benedryl. Returning after 10 minutes, he couldn't find one, but left his computer screen on, where I could see all the patients seen that morning, and their personal info including health. I told him I was going home to ea and take a Benedryl and would call 911 if I needed to. He insisted I sign an AMA form, but I never saw doctor, was offered no treatment, and left. Before leaving the hospital I wanted totalk to an administrator, a nurse named Chad came out, his opening line was "we screwed up, we failed, what can we do?" How did he know so fast? I refused going back, I have no trust in them at all, and left 11 messages for execs from CEO to customer service at Palomar. Only two responded, one Nancy Wood the ceo's secretary, who assured me she would call me back after 3pm on 8-16, no call. I talked with Tina Pope on 8-16 in the am, she would contact me to set up appt, she knew Nancy and they would be my point of contact. No call again, I left each a message, Tina last night, Nancy this morning, no response. When I got home I took the benadryl, and rested, my neck swelled and hurting, and red. I have had a stiff neck and swelling for two days, taking Benedryl and 8/17/17 9:44 AM Page 3 of 3 resting with Tylenol. My wife and I have not slept well for two nights, I did get 2 hours last night. HELP! I am not sure what to do, I have an appt. with my primary doctor on Monday, emotionally I am a bit scared, physically most of the condition has passed. In the past 5 years i have been stung 15-20 times and each er visit was immediately addressing the issue. The er was not busy that day, I am on Medicare, what are they hiding? Maybe you can find out, meanwhile what do I do? I checked the physicians and surgeons although I never saw a doctor, was offered no treatment, and left no better than when I arrived except for aggravation more to follow, call me please!

 
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