In the spring, had a horrible time in the ER: waited forever, my questions ignored, had to listen to nurses bad mouthing me about my questions when they thought I could not hear them, and ultimately, was over charged by 70%, and it took six months to straighten the problem out. THEN Today, tried for the third time to make a mammogram appointment, and still no call back regarding appointment. Finally reached the local scheduler, and would not make appointment without the script, being driven to the hospital prior to the appointment, which is unheard of and not the process of last year. This hospital is understaffed and making up "the process" as they go. Despite living next door to this hospital, I will be finding a new hospital and praying I don't have another emergency Huron Valley-Sinai will be my only option. Ugh!