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About Us

RateHospitals.com is dedicated to improving the quality of healthcare in the United States. It provides an opportunity for patients to express their opinions regarding their hospital stay. The patient experience is becoming increasingly recognized as a critical component in modern healthcare. The Federal Government has allocated over One Billion Dollars to reward hospitals across the country which perform well in Patient Satisfaction and Patient Clinical Outcomes.

To on RateHospitals.com, from the home page, visitors can search for the name of their hospital, or the city or state, or they can go to the state on the home page, or they click on "BROWSE".

At RateHospitals.com, under the "REVIEWS" tab of each individual hospital, patients can evaluate their hospital visits according to six parameters:

  1. Nursing communication
  2. Doctor communication
  3. Pain management
  4. Communication of medications
  5. Cleanliness and quietness of the hospital and
  6. Overall rating
Comments and details of the stay can be posted. These comments can be shared by Facebook, Twitter, E Mail, or other social media.

At RateHospitals.com, under the "Gossip" tab of each individual hospital, patients, nurses, doctors, and other hospital staff can write comments, observations, news, praise, and other gossip about the hospital. These comments can be shared by Facebook, Twitter, E Mail, or other social media.

Demographics of each hospital are shown. These include the hospital address, phone number, website, information about hospital services, and a map and directions to get to the hospital.

The entire team at RateHospitals.com encourages visitors to use this site as a way to post ratings and reviews, read reviews of others, participate in "Gossip", and help to improve healthcare in the United States. Write us at "Contact Us" with any suggestions, comments, praise or concerns. The team at RateHospitals .com want to make this the best possible experience for its visitors. And please, if you encounter malicious or foul activity, please let us know immediately.

Thank you for your interest in RateHospitals.com.
Happy rating, reviewing, browsing, and gossiping.

Hospital reimbursements are impacted by HCAHPS Patient satisfaction scores. RateHospitals.com is a new service dedicated to empowering patients by listening to and publishing their ratings of hospital experiences, ultimately benefiting citizens of the United States through the delivery of more efficient and improved quality healthcare.

With the implementation of the Patient Protection and Affordable Care Act (PPACA), hospital reimbursements will be significantly impacted by HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) scores. Patients can use RateHospitals.com to report and rate their hospital experiences, which will provide valuable feedback to future patients and hospitals. This feedback may help the public and hospitals to learn their strengths and weaknesses, ultimately leading to improvement in the delivery of quality healthcare to citizens of the United States, and an increase in patient satisfaction.

Quality, pay for performance, and hospital value based purchasing (HVBP) are synonymous terms which are used to indicate that in the future, healthcare hospital reimbursements will be linked to patient outcomes. The first standard publicly reported survey of patients’ opinions of their hospital care is known as HCAHPS. This 27 item survey allowed for standardization of questions and comparisons of data.

According to cms.gov, in 2002, the Centers for Medicare and Medicaid Services (CMS) and the Agency for Healthcare Research and Quality (AHRQ) developed the HCAHPS survey. In May 2005, this survey was endorsed by the National Quality Forum, and was approved by the federal Office of Management and Budget in December 2005. CMS started using the HCAHPS survey in October, 2006, and the first public reporting of results began in March, 2008. In 2005, the Deficit Reduction Act created motivation for acute care hospitals to participate in HCAHPS, and since July 2007, hospitals must collect and submit this data in order to receive their full annual payment update.

The PPACA of 2010 includes HCAHPS performance in the calculation of the value based incentive payment in the HVBP program, beginning with hospital discharges in October 2012. The HVBP Total Performance Score (TPS) for 2013 has two components: the Clinical Process of Care, which accounts for 70% of the TPS and the Patient Experience of Care, which accounts for 30% of the TPS, and which is based on HCAHPS. The reduction of hospital revenue, based on performance, may be 1.0% in 2013, 1.25% in 2014, 1.5% in 2015, 1.75% in 2016, and 2% for 2017 and subsequent years. For the year 2013, this represents $1 billion at stake.

RateHospitals.com is a recently developed website which allows patients to rate the experience of their hospital visit. Patients can browse over seven thousand hospitals in the United States, and click on the hospital they visited. After selecting "reviews", they can then rate their hospital experience according to the following categories:

  1. Nursing communication
  2. Doctor communication
  3. Pain management
  4. Communication of medications
  5. Cleanliness and quietness of the hospital and
  6. Overall rating of the hospital stay
Patients are also provided the opportunity to add any comments they wish, and share them through e mail or social media.

On the hospital page, the visitor can also open up the "gossip" section, and read and post information pertinent to the hospital. Awards and accolades given to the hospital might be seen in this section. The visitor to the site is also provided with demographics about the hospital, as well as a map. Comments and pages on the website can be shared through e mail, or through a variety of social media including Facebook and Twitter, which is supported by this site.

RateHospitals.com gives power to the patient to describe their healthcare, along with the strengths and weaknesses they perceive in the system. The consumer friendly website allows easy navigation for the visitor, and through the network of patients contributing opinions to the site, future patients will have the ability to more wisely choose the best hospital for them. Hospitals can also use this valuable feedback to continue services and practices which are perceived as strengths, and to implement changes and improvements where change is needed. Ultimately, the delivery of improved quality health care will lead to satisfied patients.

RateHospitals.com is dedicated to giving power and voice to patients, allowing them to share their opinions regarding the healthcare they experienced, ultimately benefiting future patients, future visitors to the site, and hospitals. The efficient delivery of high quality healthcare will benefit citizens of the United States.